Ecosmart offers its services to ULBs as well as other urban management agencies to implement GIS technology, which can help increase their efficiency in accessing, handling and processing the meticulous and diverse data required for the delivery of their duties, can decrease the timeline and increase the accuracy in delivery of data and services, and can effectively support decision-making. GIS technology can efficiently support a variety of urban management functions, especially those which pivot on geographic information, including:

• Property mapping , assessment and management
• Utility planning, maintenance, and customer service
• Public safety , emergency planning and response
• Land development , building permit review and tracking
• Economic development and site suitability assessment
• Long -term growth planning and decision support.

Implementation of GIS has been proved to bring about increased efficiency of property assessment & tax collection, enhancement of in-house capabilities and coordination, effectiveness of emergency response planning, easy registration & licensing, timely grievance redressel, and optimally planned services & utilities.

Municipal Automation System (e-municipality)

IL&FS Ecosmart Ltd offers development, deployment and management of software solutions (built on GIS platform or GIS-enabled solutions) for the automation of ULBs’ services on various PPP formats. The in-depth understanding of urban sector, extensive experience in the JnNURM reform mandate across the country along with proven strength in successfully delivering projects on PPP format uniquely positions Ecosmart in the sector. Ecosmart has the required field exposure and strength to implement the solution at various categories of ULBs.

The e-Municipality solutions offered by Ecosmart are intended to facilitate effective delivery of core service functions of the ULBs, like

• Billing & tracking of payment of municipal taxes and charges
• Receipt & tracking of citizens’ complaints and redressal
• Preparation and audit of municipal budget/accounts
• Municipal Works Management
• Application & disbursal of various permits, certificates & licenses
• Implementation & Monitoring of various development programs & schemes like housing, poverty alleviation, literacy etc

The e-Municipality Solution from IL&FS Ecosmart Ltd will help

• Maintaining an up-to-date citizen information database
• Efficient monitoring of key environmental and public health trends
• Effective inter and intra department information sharing and coordination
• Efficient use of budget, grants, loans etc

Ecosmart has off-the-shelf solutions for

• Property Tax
• Trade License
• Building Permission
• Water Connection & Charges
• Birth and Death Certificates
• Accounts
• Audits
• Solid Waste Management
• Welfare Schemes Management
• Grievance Redressal
• Web Portal as the stakeholder interface

The solution is compatible to various technologies like Oracle, SAP, Microsoft etc. Also, the solution can be scaled, extended and customized to address the specific requirements of ULBs.

Ecosmart also offers full life cycle services for e-Governance projects including

• System Requirement Study & Gap Analysis
• Solution design and architecture specifications
• Procurement & commissioning of hardware and software
• Development & Customisation of software applications
• Legacy Data Migration
• GIS Database Development & Customisation
• Deployment of e-Municipality application.
• User Training & Capacity Building
• Onsite/Off-site Operational support for ULBs
• Service Delivery, Support, Operation, Maintenance, & Management of Applications and Infrastructure on PPP Formats